Emotional Intelligence: Catalyst for enhanced human resource management performance
Akademia Jagiellońska w Toruniu, Faculty of Administration and Economic Studies in Uherské Hradiště.
Review Article
World Journal of Advanced Research and Reviews, 2024, 22(01), 1815-1819
Article DOI: 10.30574/wjarr.2024.22.1.1282
Publication history:
Received on 14 March 2024; revised on 24 April 2024; accepted on 26 April 2024
Abstract:
This study investigates the pivotal role of emotional intelligence (EI) in optimizing human resource management (HRM) outcomes. Through a mixed-method approach combining quantitative surveys and qualitative interviews, the research explores the correlation between EI competencies and various HRM effectiveness metrics. Findings reveal a significant positive relationship between EI levels among HR professionals and key performance indicators such as employee engagement, leadership effectiveness, and conflict resolution. Furthermore, qualitative insights underscore the nuanced ways in which EI influences HRM practices, emphasizing its role in fostering empathetic communication, facilitating constructive feedback, and mitigating workplace tensions. These results have profound implications for organizational HR strategies, suggesting the integration of EI development programs into HRM training initiatives. By cultivating EI competencies among HR practitioners, organizations can enhance their capacity to nurture a positive work environment, foster stronger employee relationships, and ultimately achieve greater organizational success.
Keywords:
Emotional Intelligence; Human Resources; Company; Leadership; Culture
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Copyright © 2024 Author(s) retain the copyright of this article. This article is published under the terms of the Creative Commons Attribution Liscense 4.0